Directions on how to restore your files can be found here. Q: Is there a way to restore deleted files? A: Amazon Drive and Amazon Photos customers have 30 days to restore files that have been moved to the Trash. Photo and video files deleted on Amazon Drive will no longer be available through Amazon Photos and will be permanently removed from Amazon after 30 days. Q: What happens if I delete my files? A: Any deleted files are moved to your Trash folder and will be permanently removed from Amazon after 30 days. For more details on the file types supported by Amazon Photos please visit our help page.
Any photo or video deleted on Amazon Drive will no longer be available through Amazon Photos and will be permanently removed from Amazon after 30 days. To access your photos and videos in Amazon Photos, please sign in to the Amazon Photos website or download the Amazon Photos app for iOS or Android. Q: What happens to my photos and videos saved in Amazon Drive? A: Because Amazon Drive and Amazon Photos share the same cloud storage location, your photo and video files in Amazon Drive access the same photo and video files in Amazon Photos.
Q: Who is affected by the Amazon Drive deprecation? A: This impacts all Amazon Drive customers worldwide. You will still be able to view and download your files until December 31, 2023. On January 31, 2023, Amazon will no longer support uploading files on the Amazon Drive website. Q: Are there any Amazon Drive service changes that will occur between now and December 31, 2023? A: Yes, on October 31, 2022, the Amazon Drive app will be removed from the iOS and Android app stores. Q: When will Amazon Drive be deprecated? A: After December 31, 2023, customers will no longer have access to their files through the Amazon Drive apps. Q: Why is Amazon Drive being deprecated? A: We are taking the opportunity to more fully focus our efforts on Amazon Photos to provide customers a dedicated solution for photos and video storage.
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